Delivery & Return

Free delivery available on 1000s of products over $250. Choose a specific delivery date & time that suits you for an additional fee.

Exchange or Return of Goods

If you are not entirely satisfied with your purchase, you can either return the product (if you notify us within 7 days of delivery) for a refund or exchange the item for an alternate product of your choice.

Only regular priced items may be refunded, unfortunately SALE items cannot be refunded.
Returns❗️

You have 7 calendar days from the date of delivery of your order to notify us if you are returning or exchanging an item. If 7 days have gone by since the delivery of your order, unfortunately we can’t offer you a refund or exchange. The customer will be responsible for the returns delivery fee.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping
To return your product, you should contact us at [email protected] for the return address.

FAQs

What is your return and exchange policy?

We accept returns and exchanges within 7 days of purchase, provided the item is in its original condition, unused, and with all tags attached.

How can I request a return or exchange?

To initiate a return or exchange, please contact our support team via email or fill out the return form on our website. Be sure to include your order number and the reason for the return or exchange.

Are there any items that cannot be returned?

Yes, the following items cannot be returned or exchanged:

  • Items marked as “Final Sale.”
  • Personalized or custom-made products.
  • Products that show signs of use or damage.
Do I have to pay for return shipping?

Customers are responsible for return shipping costs unless the item is defective or an incorrect product was sent. In such cases, we will cover the shipping expenses.

How long does it take to process a return or exchange?

Once we receive the item, we will process the return or exchange within 7-10 business days. Refunds will be issued to the original payment method.

What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost to you.

Can I return items to a physical store?

Currently, we only accept returns and exchanges via mail.

For further questions, please reach out to our customer support team

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